Delivery charges vary based on weight, location, and destination. The estimated delivery charge will be displayed on the final review page before you confirm your order. If the final delivery charge differs after processing, we will notify you prior to dispatch.
During special promotions, delivery costs and times may differ. Full details will be outlined in the promotion’s terms and conditions.
Return & Refund Policy
At KAASF, we aim to ensure you have a delightful shopping experience with us. If you receive defective or incorrect items, you may return them. To initiate a return or exchange, you must provide a written explanation within 24 hours of receiving the item. Please note that custom, oversized, or hazardous items cannot be returned. Items that have been used, stained, emit odors, have marks, damages, or water stains will not be accepted for return or exchange.
A 10% handling fee of the total price will be charged on all orders accepted for a refund.
Shipping and handling charges are non-refundable.
Customs/Duties/Taxes
When ordering from KAASF for delivery outside your country, you may be required to pay import duties and taxes, which are levied once your package reaches the destination. Any additional charges for customs clearance must be paid by you, as we have no control over these charges and cannot predict their amount. Customs policies vary widely by country, so please contact your local customs office for more information.
When ordering from KAASF, you are considered the importer of record and must comply with all laws and regulations of the receiving country. Please be aware that cross-border deliveries are subject to inspection by customs authorities.
User Reviews, Feedback, and Submissions
For all reviews, comments, feedback, suggestions, and other submissions (“Comments”) disclosed or submitted to KAASF, you grant us a royalty-free, irrevocable, transferable license to use, modify, publish, translate, adapt, create derivative works from, and distribute such content worldwide, in any form or medium, without compensating you.
KAASF reserves the right to use submitted comments for any purpose, including marketing and promotional efforts, without restriction. KAASF is not obligated to:
1. Maintain comments in confidence.
2. Pay compensation for any comments.
3. Respond to comments.
By submitting comments, you confirm they do not violate any third-party rights (e.g., copyright, trademark, privacy) and do not contain unlawful, threatening, or obscene material. You also agree not to submit comments containing viruses, spam, or unsolicited promotions.
While KAASF may monitor and edit or remove submitted comments, we are not obligated to do so. You agree to indemnify KAASF for any claims arising from your comments and acknowledge that KAASF is not liable for comments submitted by users or third parties.
Note
When submitting comments, ensure they are free from misleading information, false identities, or impersonations. KAASF reserves the right to use the name associated with your submission.